Return/Warranty Policy

Ballet Barre Store Return/Warranty Policy

All of the parts purchased from Ballet Barre Store are custom made for each order. All sales are FINAL and non refundable.
Ask questions regarding layouts, quantity of brackets and wood sections if unsure and make sure to review your order BEFORE placing it.

Once an order is placed construction begins and changes likely can't be made.  

IMPORTANT: Please make sure to inspect all the parts immediately after arrival.

  

REPLACEMENTS

If you need a replacement because of a manufacturing defect we will make it a priority to get you another item. Letting us know as soon as delivery is made will speed the process up.

10 Year Limited WARRANTY

Ballet Barre Store warrants its products against defects in materials and workmanship for a period of ten (10) years from the date of original purchase.

Exclusions to this warranty include decorative finishes, wood barres, and damage caused by abuse or misuse outside the range of normal usage. This warranty also does not cover damage due to accident, negligence, or modification of any part of the product.

This warranty is in effect to the original purchaser only. In the unlikely event of a warranty claim, the purchaser is responsible for obtaining a Return Authorization Number (RMA) from Vita, Inc. and shipping the defective unit prepaid to the address shown on the RMA. Product must be packaged in its original packaging or packaging affording an equal degree of protection.

Vita, Inc. will repair or replace the defective unit and ship prepaid back to purchaser. Vita, Inc. reserves the right to select return shipping carrier and method. At its option, Vita, Inc. may replace defective unit with a replacement unit that is considered equal or superior to defective unit.

Repair or replacement as provided under this warranty is the exclusive remedy of the consumer. Vita, Inc., its parent company, affiliates or subsidiaries, shall not be liable for any incidental or consequential damages for breach of any expressed or implied warranty on this product. Except to the extent prohibited by applicable law, any implied warranty or merchantability or fitness for a particular purpose on this product is limited in duration to the duration of this warranty.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitation on how long an implied warranty lasts, so the above limitations or exclusions may not apply. This warranty gives you specific legal rights, and you may have other rights which vary from state to state.

Use of this product constitutes acceptance of these terms and conditions of warranty.

Ballet Barre Store reserves the right to change or modify the return policy at any time.